Denaee
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TERMS & CONDITIONS

We are Denaee,We have Dream,We Create

Denaee’s Business Terms and Conditions outline the essential guidelines and responsibilities for business users engaging with our financial and digital services. By registering a business account, users agree to comply with all applicable regulations, including Anti-Money Laundering (AML) and Know Your Business (KYB) requirements. The platform offers a wide range of features such as business payments, multi-currency accounts, digital banking, e-commerce integrations, and expense management tools. Businesses must ensure that their provided information is accurate and that they use the services strictly for legitimate purposes. Security is a top priority, with multi-factor authentication, real-time fraud detection, and encrypted data protection implemented to safeguard users. Transaction limits, compliance obligations, and service availability are subject to regulatory and operational factors, ensuring Denaee operates in a compliant and efficient manner.

Additionally, Denaee maintains strict data privacy policies, ensuring all business and financial data remain confidential and secure. Businesses are responsible for managing access to their accounts and adhering to the service’s permitted use guidelines. The platform reserves the right to suspend or terminate accounts involved in fraudulent or illegal activities or those that fail to comply with regulatory standards. Dispute resolution is available through internal review, mediation, or legal proceedings, with all business operations governed by the laws of the jurisdiction where Denaee is registered. By using Denaee’s services, businesses accept these terms, ensuring a transparent, compliant, and secure financial ecosystem for all users.

Shan Nwe— CEO Denaee

Denaee Business Terms and Conditions

1. Introduction

Welcome to Denaee. These Business Terms and Conditions govern the use of Denaee’s products and services for business users. By signing up for an account or using our platform, you agree to comply with these terms, which form a legally binding agreement between you (the business user) and Denaee. Please read these terms carefully before using our services.

Denaee reserves the right to update or modify these terms at any time, and we will notify users of any significant changes. Your continued use of our services after any updates constitute acceptance of the revised terms.

2. Eligibility and Business Account Registration

To use Denaee’s business services, you must meet the following eligibility criteria:

• You must be a legally registered business, company, sole trader, or other entity recognised under applicable laws.

• You must provide accurate and up-to-date business registration information, including company name, registration number, tax details, and business address.

• You must be authorised to act on behalf of the business entity when creating and managing the business account.

Denaee reserves the right to refuse service or terminate accounts that do not meet our eligibility requirements or provide incomplete or misleading information.

3. Business Account Features and Use

Denaee provides various financial and technology-driven solutions for businesses, including but not limited to:

• Business payments and transactions

• Multi-currency accounts

• Payment processing and invoicing

• Digital banking services

• E-commerce integrations

• Expense and financial management tools

You agree to use these services only for legitimate business purposes and in compliance with all applicable laws and regulations.

4. Fees, Charges, and Pricing

Denaee offers different pricing plans depending on the services you choose. Fees may include:

• Transaction fees for payments and transfers

• Subscription fees for premium business services

• Foreign exchange fees for international transactions

• Late payment fees or penalties for non-compliance with payment terms

All applicable fees will be displayed before the completion of a transaction. Fees may change from time to time, and we will notify you in advance of any adjustments.

5. Security and Fraud Prevention

Denaee takes security seriously and implements strict measures to protect your business account, including:

• Multi-factor authentication (MFA) for account access

• Real-time fraud detection and monitoring

• Encryption of sensitive business and financial data

You are responsible for safeguarding your login credentials and ensuring that only authorised personnel have access to your business account. If you suspect unauthorised access or fraudulent activity, you must notify Denaee immediately.

6. Compliance and Anti-Money Laundering (AML) Regulations

Denaee operates under strict compliance with Know Your Business (KYB) and Anti-Money Laundering (AML)regulations. As part of our compliance obligations, we may request additional documentation to verify your business identity, including:

• Proof of business registration

• Identification documents of business owners and directors

• Financial records and transaction history

We reserve the right to suspend or terminate accounts that fail to meet compliance requirements or are suspected of engaging in fraudulent or illegal activities.

7. Transaction Limits and Payment Processing

Denaee may impose transaction limits based on factors such as:

• Your business verification level

• Risk assessment and compliance considerations

• Regulatory requirements

We strive to process transactions efficiently, but delays may occur due to compliance checks, banking procedures, or external factors beyond our control. Denaee is not liable for any losses resulting from delayed or unsuccessful transactions.

8. Data Privacy and Confidentiality

Denaee is committed to protecting your business data in accordance with our Privacy Policy. We ensure that:

• Your financial and personal information is stored securely

• Data is used only for legitimate business operations

• We do not share your information with third parties without consent, except where required by law

By using our services, you consent to Denaee collecting and processing your business data for security, regulatory compliance, and service improvement purposes.

9. Intellectual Property Rights

All content, trademarks, software, and materials associated with Denaee’s business services remain the exclusive property of Denaee. You are granted a limited, non-exclusive, non-transferable licence to use our services strictly for business purposes.

Any unauthorised use, reproduction, or modification of Denaee’s intellectual property is strictly prohibited.

10. Service Availability and Liability

While we strive to ensure uninterrupted access to Denaee’s business services, we do not guarantee that our platform will always be available or free from errors. Denaee is not liable for:

• Downtime or technical disruptions beyond our control

• Financial losses resulting from delays or service interruptions

• Third-party system failures affecting transaction processing

We recommend that businesses have alternative payment and banking solutions in place as a backup.

11. Termination and Suspension of Business Accounts

Denaee reserves the right to terminate or suspend your business account if:

• You violate these Terms and Conditions

• Your business engages in fraudulent or illegal activities

• You fail to comply with regulatory and compliance requirements

• Your account remains inactive for an extended period

We will notify you before termination whenever possible, and you may be required to withdraw remaining funds before account closure.

12. Dispute Resolution and Complaints

If you have any issues or disputes regarding our services, we encourage you to contact our Business Support Team for assistance. Disputes may be resolved through:

• Internal review and resolution procedures

• Mediation or arbitration as per applicable laws

• Legal proceedings where necessary

Denaee aims to resolve business disputes fairly and efficiently.

13. Governing Law and Jurisdiction

These Business Terms and Conditions are governed by the laws of the jurisdiction where Denaee is registered. Any disputes will be subject to the exclusive jurisdiction of the courts in that region.

14. Contact Information

For any inquiries or support related to business accounts, please contact Denaee’s Business Support Team via email, phone, or in-app chat.

By using Denaee’s business services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must discontinue use of our services immediately.

These Terms and Conditions ensure that Denaee remains a secure, compliant, and efficient platform for businesses worldwide.

- Shan Nwe (CEO)

At Denaee, we take our Business Terms and Conditions seriously to ensure a fair, transparent, and secure environment for all users. Our policies are designed to protect businesses while upholding compliance with financial regulations, safeguarding transactions, and maintaining data privacy. We strive to create a balanced approach that fosters trust, ensuring that our terms are not only legally robust but also fair and just. By continuously reviewing and updating our terms to align with evolving industry standards, we ensure that our users receive the highest level of service while operating within a secure and ethical framework.

Created

22/09/2019

Version

V.1.3

V.1.3 Date

05/01/2025

By

Shan Nwe

Project

Denaee

Type

Fintech

Wrote

22/09/19

Version

V.1.3

V.1.3 Date

05/01/26

By

Shan Nwe

Project

Denaee

Type

Fintech

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